Shipping Policy
Thank you so much for being here. Please review the shipping policies below. If you still have questions or concerns, please contact me at info@izelangdesigns.com
UPDATES on Shipping :
Izelangdesigns currently ships internationally. However, there are still a number of countries and places where services have been suspended or delayed due to various conditions related to COVID-19 and catastrophic climate change and weather conditions. I will appreciate your patience and understanding when it comes to these limitations that fall far outside of my control. The customer is responsible for any duty fees or local taxes imposed on orders. If you have any questions about such additional fees, please feel free to let me know.
My usual processing time to get currently in stock orders out for mail is 3-5 business days. For custom made orders, the times varies depending on the complication of the designs and material sourcing time. Orders are fulfil in the order they are received and email notifications will be send out to the customer, informing the different stages their order is being processed.
I cannot state enough how much I appreciate your patience during this multi-faceted difficult time. But if you still have questions about your order, please feel free to email us at info@izelangdesigns.com
All orders are shipped via :
International : Trackable Air Mail
Local : Trackable SmartPac
For urgent orders, please feel free to contact me and I will work with you for alternatively courier services to get the parcel shipped to you via FedEx or DHL.